Shipping highlights
This month we focused on visibility, reliability, and faster day-to-day operations for support teams using Flowly in production.
- Analytics improvements with clearer long-range trend viewing.
- Session transcript visibility in chatbot dashboard.
- Widget and caching reliability updates.
What is next
Next, we are prioritizing role-based access, notification controls, and richer export/reporting for conversation quality teams.
How we prioritize
We prioritize based on customer impact and support workload reduction. The top signals are repeated feature requests, friction in live transcripts, and quality gaps in high-volume sessions.